Tuesday, February 12, 2008

India - Day 3 - The Old Office












Today we are at HealthAsyst's "old office". This is their original office when Allscripts started working with HealthAsyst. It's basically full and they cannot expand here. Many poeple still stay here to work because its close to home. Others have moved to the new office because it's closer to home for them or they started at the company later and have no choice but to go to the new office. The pictures above show are drive to the old office. It turns out that it wasn't as busy as we expected.
The rush here starts later than in the US. Thats because people come in later so that they will have a window to talk to people in the US. So its typical for an Indian to start work at 9:30am and go til 9:00pm From 6:00pm to 9:00pm is there window to talk to folks in theUS. Its an 11.5 hour difference between India and Chicago. So 6:00pm in India translates to 6:30am in Chicago. You can see how communications with India must be very precise and detailed to be efficient. It's frustrating to have to wait so long just to get simple questions answered.

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