Inida - Day 3 - The Old Office - continued

Stanley held an Awards meeting for the TouchWorks team. He presented 4 awards to 4 of team members. I took many pictures and will post as soon as I can get them from Stanley (Stanley's camera). The whole team attended and Stanley asked for each to indicate on a map of India were they were from that one of the members drew on the whiteboard. It turned out that most of the team was from the southern part of India (Bangalore's general location). Many were from Bangalore. It was a good way to break the ice and was a fun exercise for all.

Attrition is a mjor problem with Indian IT companies. Allscripts and HealthAsyst was not immune to this problem facing a 15-20% attrition rate. To help deal with the issue HealthAsyst has agreed to keep extra non-chargable staff on the project. So for example of a staff of 20 TouchWorks developers they have an additional 4 developers where on the project who they are not charging for. If someone quits then the team will remain fully staffed because its been overstaffed already.

HealthAsyst went through their retention plans with us. They give raises every 6 months and say that they pay above to 90th percentile salary. Their senior people have been around here 3-4 years.